
Frequently Asked Questions (FAQ)
Find quick answers about our elevator & escalator services, projects, and solutions.
We specialize in elevators, escalators, moving walks, home lifts, safety passenger systems, and car parking systems, serving clients from personal residences to large enterprises.
We have been a trusted partner in vertical transportation solutions since 2006, with 17+ years of industry experience.
24/7 hotline and fast response
Certified technicians and expert team
All-inclusive service, maintenance, and solutions
Focus on quality, efficiency, and customer care
Extensive experience with 1,000+ units installed, 500+ projects, across 17 provinces nationwide
Head Office – Jakarta Komp. Ruko Graha Mas Pemuda AC 17-18, Jl. Pemuda, Rawamangun, East Jakarta 13220
Branch Office – Surabaya Jl. Dian Istana CL 1 No. 15, Wiyung, Surabaya 60228
Workshop / Warehouse – Depok Pergudangan Anugerah, Jl. Raya Bogor KM 37 No. 5, Sukamaju, Cilodong, Depok
You can reach our Emergency Hotline via WhatsApp or phone:
Jakarta Office: (021) 471-5299
Mobile/WhatsApp: +62 819–1931–0888
Simply click the “Consult with Experts” or "Get a Quote" button on the site to open our consultation form. Complete the form and our team will reach out to design a solution specific to your needs.
Check out our content under News & Media and blogs such as:
“Home Lift: A Modern Lifestyle Symbol”
“Smart Living Trends: The Role of Home Lifts”
“Creating Accessible Multi-Level Homes for Seniors”
Yes, Prawita Karya offers elevator installation services in Medan. We handle all stages from site survey, design, installation, to final testing.
Our office hours are Monday–Friday 08:00–17:00, Saturday 08:00–14:00. Emergency service (hotline) is available 24/7, with response usually within a few hours depending on location.
Prawita Karya provides a free initial consultation. After you fill out the quote form or contact our team, we’ll perform a survey and provide detailed proposal without hidden costs.
You can order elevator installation services in Jakarta through Prawita Karya. We provide consultation, site survey, installation, and after-sales support for residential, commercial, and industrial buildings.
To book escalator maintenance in Solo, simply contact our hotline or fill out the request form on our website. Our certified team will schedule inspection and maintenance according to your availability.
Prawita Karya offers both elevator installation and maintenance in Jakarta. From new projects to routine service, we ensure safety and long-term performance.
We provide escalator installation services tailored for shopping malls in Jakarta. Our solutions are designed for high traffic, safety, and durability.
Our consultation service includes a free initial discussion, on-site survey, technical recommendations, and a detailed proposal. Clients can then proceed to installation or modernization based on the plan.
You can buy a residential elevator in Jakarta directly from Prawita Karya. We provide home lift installation for houses, villas, and residential buildings. Our team offers customized solutions to fit your building design and safety needs. Contact us at [phone/email] for consultation.

